Shipping policy
Digital Delivery Policy
Last Updated: 2/9/2025
At Brand Alchemy, LLC, we specialize in digital products, which means there are no physical items shipped. Below are the details regarding how our digital products are delivered:
Delivery Method
- All digital products are delivered electronically.
- Upon successful payment, you will receive an email with a download link or instant access to your purchased product.
Delivery Timeframe
- Most digital products are available immediately after purchase.
- In some cases, an email containing access instructions may take up to 15 minutes to arrive. If you do not receive it, please check your spam or promotions folder.
Access Issues & Troubleshooting
- If you experience issues accessing your digital purchase, please contact us at amber@shopbrandalchemy.com with your order details, and we’ll assist you promptly.
Refunds & Returns
- Due to the nature of digital products, all sales are final and non-refundable. Please review our Refund Policy for more details.
If you have any questions about our digital delivery process, feel free to reach out to us at amber@shopbrandalchemy.com.